Terms & Conditions

1  |  Scope of Services

Gooltech offers four core service categories:

• Web Development – planning, coding, testing, and deployment of websites or web applications (frontend, backend, APIs, CMS, hosting setup, maintenance).
• Web Design – UX/UI research, wire‑framing, visual design, responsive layouts, branding assets.
• Search Engine Optimization (SEO) – technical audits, on‑page optimization, link‑building, content strategy, reporting.
• Google Ads Management – account setup, keyword research, ad‑copy creation, bid management, A/B testing, performance reporting.

Any additional work outside an approved proposal will constitute a change of scope and may require a new quotation.

2  |  Proposals & Project Acceptance

• A written proposal/quote will outline deliverables, timelines, and fees.
• A project is deemed accepted when you sign/approve the proposal or pay the initial invoice.
• Turn‑around times begin after we receive all required content, credentials, and the initial payment.

3  |  Fees & Payment

• Deposit:  Unless otherwise stated, 20 % of the total fee is due upfront and is non‑refundable
• Milestones / Final Balance:   The remaining balance is invoiced upon predefined milestones or final delivery.
• Late Payment:   Invoices not paid within 14 days may incur suspension of services.
• Expenses:   Third‑party costs (stock images, plugins, ad spend, etc.) are billed separately or paid directly by you.

4  |  Client Obligations

You agree to:

• Provide accurate, complete content, feedback, and approvals on schedule.
• Obtain rights/permissions for any materials supplied to Gooltech.
• Maintain active access (hosting, domains, ad accounts) for the duration of the project.
• Comply with all applicable laws, including privacy and advertising regulations.

5  |  Revisions

Each service includes up to the number of revision rounds specified in the proposal. Additional changes or new features are billed at our prevailing hourly rate.

6  |  Intellectual Property

• Gooltech Code & Methodologies:   Reusable libraries, frameworks, and know‑how remain Gooltech intellectual property.
• Final Deliverables:   Upon full payment, ownership of compiled code, design files, and reports transfers to you, excluding third‑party assets that remain under their respective licences.
• Gooltech reserves the right to showcase completed work in portfolios unless you request confidentiality in writing.

7  |  Confidentiality

Both parties shall keep confidential information secure and use it only for project purposes. This clause survives termination.

8  |  Third‑Party Platforms

Gooltech may configure or rely on hosting providers, analytic tools, or advertising platforms (e.g., Google Ads). We are not responsible for changes, downtime, or policy decisions made by those third parties.

9  |  Performance & Guarantees

We follow industry best practices but cannot guarantee specific search‑engine rankings, ad results, or revenue increases, as these depend on many external factors beyond our control.

10  |  Warranties & Limitation of Liability

• Gooltech’s total liability under these Terms is limited to the amount you actually paid to us for the relevant project.
• We are not liable for indirect, incidental, or consequential damages, including lost profits or data.

11  |  Termination

Either party may terminate in writing:

• For Convenience:   with 14 days’ notice. You will pay for work completed to date.
• For Cause:    immediately if the other party materially breaches these Terms and fails to cure within 10 days.

Upon termination, all licences granted by Gooltech cease until outstanding invoices are paid.

12  |  Force Majeure

Neither party is liable for delays or failure to perform due to events beyond reasonable control (e.g., natural disasters, internet outages, governmental acts)

13  |  Governing Law & Dispute Resolution

These Terms are governed by the laws of South Africa. Disputes will first be attempted to be resolved through good‑faith negotiation; if unresolved, they shall be submitted to the exclusive jurisdiction of the courts of that jurisdiction.

14  |  Changes to Terms

We may update these Terms from time to time. Updated terms will be posted on our website and become effective 14 days after posting. Continued use of our services constitutes acceptance.